Thursday, June 30, 2011

The Hendrick Core Values that each and every of our dealerships represent

Core Values
Hendrick Automotive's mission is to be the premier quality vehicle retailer in the world, providing the best opportunities for our team members, customers, communities, and the manufacturers we represent.

Hendrick Automotive Group has achieved its mission and remains the industry’s leader by following the Hendrick Advantage, a set of core values which the company stands by.

The Hendrick Advantage
Teamwork through Trust and Respect

We at Hendrick know how to value our people. We believe that we are able to reach our goals through cooperation. We recognize each person’s contribution and treat each other with respect.

Integrity
We conduct business in an honest and straightforward manner. It is important that customers as well as members of our team esteem the company as honorable and trustworthy.

Commitment to Customer Enthusiasm
It is our intention to keep our customers satisfied and we continuously work at improving our service for their greater pleasure.

Passion for Winning
Hendrick has a tradition of success that drives its leaders. We keep our eyes on the prize and relentlessly pursue excellence.

Accountability at all Levels
It is our pleasure to have our customers depend on us to deliver on our promise of great service, hence we consistently persevere to provide high quality and efficient business results to maintain our customers’ trust in us.

Commitment to Continuous Improvement
We do not believe in resting on our laurels. There is always room for improvement and we always seek it. We remain proactive in finding ways to grow and develop in order to serve our customers better.